EDUC - Help Center
  1. EDUC - Help Center
  2. Facilities - College of Education

Facilities - College of Education

Welcome! You can raise a request for College of Education facilities issues

[Deprecated] - Request UCard Door Access

A link to redirect you to the EdTech Door Access form can be found here.

Click here for the → EdTech UCard Door Access Form

Please use the link above instead of the form below. Thank you.









































































What are you doing down here, silly? The link is up at the top. (* ^ ω ^)

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You can raise a request for College of Education facilities issues</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"59","name":"[Deprecated] - Request UCard Door Access","descriptionHtml":"<h3><a name=\"Clickhereforthe%26rarr%3BEdTechUCardDoorAccessFormhttps%3A%2F%2Feducumass.atlassian.net%2Fservicedesk%2Fcustomer%2Fportal%2F2%2Fgroup%2F5%2Fcreate%2F12\" target=\"_blank\"></a><b>Click here for the → <a href=\"https://educ-umass.atlassian.net/servicedesk/customer/portal/2/group/5/create/12\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EdTech UCard Door Access Form</a></b></h3>\n<p><em>Please use the link above instead of the form below. Thank you.</em></p>\n<hr>\n<p><br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> What are you doing down here, silly? 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Thank you.</em></p>\n<hr />\n<p><br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\nWhat are you doing down here, silly? The link is up at the top. (* ^ &omega; ^)</p>","callToAction":"[Deprecated] - Request UCard Door Access","intro":"<p>A link to redirect you to the EdTech Door Access form can be found here.</p>","instructions":"<h3><a name=\"Clickhereforthe%26rarr%3BEdTechUCardDoorAccessFormhttps%3A%2F%2Feducumass.atlassian.net%2Fservicedesk%2Fcustomer%2Fportal%2F2%2Fgroup%2F5%2Fcreate%2F12\"></a><b>Click here for the &rarr; <a href=\"https://educ-umass.atlassian.net/servicedesk/customer/portal/2/group/5/create/12\" class=\"external-link\" rel=\"nofollow noreferrer\">EdTech UCard Door Access Form</a></b></h3>\n\n<p><em>Please use the link above instead of the form below. Thank you.</em></p>\n<hr />\n<p><br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\nWhat are you doing down here, silly? The link is up at the top. 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