{"xsrfToken":"00d2851aa1f632991d34ece7c12807a029fb84d7_lout","branding":{"id":"5","key":"edfacil","name":"Facilities - College of Education","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/3","theme":{"headerBGColor":"#881c1c","headerLinkColor":"#ffffff","headerLinkHoverColor":"#ab2c2c","headerLinkHoverBGColor":"#ab2c2c","headerBadgeColor":"#ab2c2c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b8f25aba-a68c-4086-89a2-44f18cbb725a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTU5YmQ4Mi0wZjQyLTQyMjYtOTM0MS1lY2YxOTA1ZTAxNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI4ZjI1YWJhLWE2OGMtNDA4Ni04OWEyLTQ0ZjE4Y2JiNzI1YSI6WyJyZWFkIl19LCJleHAiOjE3MzkyNjUyOTksIm5iZiI6MTczOTI2NDY5OX0.0oTzsb2F-uLS4mdTNpCLSR_EJcLaEvk-0kDS0lTiuT0&client=3959bd82-0f42-4226-9341-ecf1905e0175&mode=fit","logoId":"b8f25aba-a68c-4086-89a2-44f18cbb725a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the College of Education Help Center","sharedPortalName":"EDUC - Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the College of Education Help Center","sharedPortalName":"EDUC - Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#881c1c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9deeddfa-1437-49b9-b43c-225246fe1b08/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTU5YmQ4Mi0wZjQyLTQyMjYtOTM0MS1lY2YxOTA1ZTAxNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlkZWVkZGZhLTE0MzctNDliOS1iNDNjLTIyNTI0NmZlMWIwOCI6WyJyZWFkIl19LCJleHAiOjE3MzkyNjUyOTksIm5iZiI6MTczOTI2NDY5OX0.Hbg8m6Dv_es-EdXMr9N-8VlmV_3xPElLSBIH7JMV4nA&client=3959bd82-0f42-4226-9341-ecf1905e0175&height=300&mode=fit","bannerMediaApiFileId":"9deeddfa-1437-49b9-b43c-225246fe1b08","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"edfacil","projectId":10005,"serviceDeskId":5,"name":"Facilities - College of Education","description":"<p>Welcome! You can raise a request for College of Education facilities issues</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"59","name":"[Deprecated] - Request UCard Door Access","descriptionHtml":"<h3><a name=\"Clickhereforthe%26rarr%3BEdTechUCardDoorAccessFormhttps%3A%2F%2Feducumass.atlassian.net%2Fservicedesk%2Fcustomer%2Fportal%2F2%2Fgroup%2F5%2Fcreate%2F12\" target=\"_blank\"></a><b>Click here for the → <a href=\"https://educ-umass.atlassian.net/servicedesk/customer/portal/2/group/5/create/12\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">EdTech UCard Door Access Form</a></b></h3>\n<p><em>Please use the link above instead of the form below. Thank you.</em></p>\n<hr>\n<p><br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> What are you doing down here, silly? The link is up at the top. (* ^ ω ^)</p>","callToAction":"[Deprecated] - Request UCard Door Access","introHtml":"<p>A link to redirect you to the EdTech Door Access form can be found here.</p>","icon":10521,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[12],"key":""},{"id":"57","name":"Questions for facilities","descriptionHtml":"","callToAction":"Questions for facilities","introHtml":"<p>Send us a question or make a general request.</p>","icon":10557,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10557","groups":[12],"key":""},{"id":"54","name":"Report a maintenance issue","descriptionHtml":"","callToAction":"Report a maintenance issue","introHtml":"<p>Log a maintenance concern that needs our attention.</p>","icon":10528,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[12],"key":""},{"id":"55","name":"Request a move","descriptionHtml":"<h3><a name=\"Ifyouarerequestingatechnologymove%2CpleaseusetheEdTechMoveformfoundhere%3AFormhttps%3A%2F%2Feducumass.atlassian.net%2Fservicedesk%2Fcustomer%2Fportal%2F2%2Fgroup%2F8%2Fcreate%2F74\" target=\"_blank\"></a>*<b>If you are requesting a technology move, please use the EdTech Move form found here: <a href=\"https://educ-umass.atlassian.net/servicedesk/customer/portal/2/group/8/create/74\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Form</a></b>*</h3>","callToAction":"Request a move","introHtml":"<p>Need help with your upcoming office or desk move? 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