{"xsrfToken":"81d7b2af1fd29590a630e47ebed025c9a9f20dcf_lout","branding":{"id":"13","key":"emscn","name":"EDUC MarComm - Request Center","portalBaseUrl":"/servicedesk/customer/portal/13","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/13/8","theme":{"headerBGColor":"#00aec7","headerLinkColor":"#ffffff","headerLinkHoverColor":"#055561","headerLinkHoverBGColor":"#055561","headerBadgeColor":"#055561"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b8f25aba-a68c-4086-89a2-44f18cbb725a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTU5YmQ4Mi0wZjQyLTQyMjYtOTM0MS1lY2YxOTA1ZTAxNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI4ZjI1YWJhLWE2OGMtNDA4Ni04OWEyLTQ0ZjE4Y2JiNzI1YSI6WyJyZWFkIl19LCJleHAiOjE3MjY3NjMxNzQsIm5iZiI6MTcyNjc2MjU3NH0.oSLRHaic-CalTY-EMFWIOBUNnSLczgQ6dQ3VhW-Ygqs&client=3959bd82-0f42-4226-9341-ecf1905e0175&mode=fit","logoId":"b8f25aba-a68c-4086-89a2-44f18cbb725a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the College of Education Help Center","sharedPortalName":"EDUC - Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the College of Education Help Center","sharedPortalName":"EDUC - Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#881c1c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9deeddfa-1437-49b9-b43c-225246fe1b08/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTU5YmQ4Mi0wZjQyLTQyMjYtOTM0MS1lY2YxOTA1ZTAxNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlkZWVkZGZhLTE0MzctNDliOS1iNDNjLTIyNTI0NmZlMWIwOCI6WyJyZWFkIl19LCJleHAiOjE3MjY3NjMxNzQsIm5iZiI6MTcyNjc2MjU3NH0.lLrToN6UOXsxcNxunXwvcdpDM5FrKcrgUze_6e_xr3U&client=3959bd82-0f42-4226-9341-ecf1905e0175&height=300&mode=fit","bannerMediaApiFileId":"9deeddfa-1437-49b9-b43c-225246fe1b08","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"13","key":"emscn","projectId":10036,"serviceDeskId":13,"name":"EDUC MarComm - Request Center","description":"<p>Welcome to the College of Education's Marketing and Communications Request Center, your go-to resource for all marketing and communication needs. Whether you're looking to promote an event, enhance your visibility, or need assistance with digital and print materials, our small but mighty team is here to support you every step of the way.</p>\n<p>Filling out our request form is the first step toward ensuring your project gets the professional attention it deserves. Our streamlined process is designed to be user-friendly and efficient. Our experienced team will review your request and determine the best coverage level available given our resources. Trust in our expertise and let us help you make a meaningful impact.</p>\n<p>Start your journey with us today by completing a request form! We're excited to work with you.</p>","portalBaseUrl":"/servicedesk/customer/portal/13","onlyPortal":false,"reqTypes":[{"id":"121","name":"Event","descriptionHtml":"","callToAction":"Event","introHtml":"<p>Are you planning to host an event in the College of Education? Tell us your vision and we will provide marketing and communication support!</p>","icon":10609,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10609","groups":[22],"key":""},{"id":"122","name":"Marketing Campaign","descriptionHtml":"","callToAction":"Marketing Campaign","introHtml":"<p>Do you need to increase enrollment in a class or program? Need to increase awareness for a center, journal, or club? We can help you develop and execute a plan.</p>","icon":10610,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[22],"key":""},{"id":"123","name":"Printed Materials","descriptionHtml":"","callToAction":"Printed Materials","introHtml":"<p>Need help to create postcards, brochures, or other printed assets? Share your vision here.</p>","icon":10611,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10611","groups":[22],"key":""},{"id":"124","name":"Share an Accomplishment","descriptionHtml":"","callToAction":"Share an Accomplishment","introHtml":"<p>Have you published a new book or research paper, received an award, attended a speaking engagement, received a grant or achieved something else? Help us get the word out!</p>","icon":10612,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10612","groups":[22],"key":""},{"id":"125","name":"SWAG Order","descriptionHtml":"","callToAction":"SWAG Order","introHtml":"<p>Running low on fun giveaways and promotional items? We can design and order what you need!</p>","icon":10613,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10613","groups":[22],"key":""},{"id":"126","name":"Visitor or Guest","descriptionHtml":"","callToAction":"Visitor or Guest","introHtml":"<p>Is someone special stopping by Furcolo who we should know about? Let us know!</p>","icon":10614,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10614","groups":[22],"key":""},{"id":"127","name":"Website","descriptionHtml":"","callToAction":"Website","introHtml":"<p>Do you have new material that needs to be posted on the college website? or a page that needs to be updated? Fill us in with all the information!</p>","icon":10615,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10615","groups":[22],"key":""},{"id":"119","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10557,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10557","groups":[],"key":""},{"id":"120","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10535,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"118","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10548,"iconUrl":"https://educ-umass.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10548","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"General"}],"orderMapping":{"22":[121,124,126,127,123,122,125]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d826c6e5-500e-3a45-92fc-724648721286","appLinkName":"","appLinkUrl":"","spaceKey":"EMSCN","spaceName":"EDUC MarComm - Service Center (New)","spaceUrl":"","isServer":false},"labels":[],"projectKey":"EMSCN","serviceDeskId":13,"kbLinkDomainURLs":["https://educ-umass.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EMSCN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzOTU5YmQ4Mi0wZjQyLTQyMjYtOTM0MS1lY2YxOTA1ZTAxNzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjY3NjM3NzQsIm5iZiI6MTcyNjc2MjU3NH0.YYyqWgADp6txCOreUnKmSFwX7kX8fl8bF_M8-4kEgFU","targetCollection":"upload-project-10036","endpointUrl":"https://api.media.atlassian.com","clientId":"3959bd82-0f42-4226-9341-ecf1905e0175","tokenDurationInMins":20}},"sharedPortal":{"name":"EDUC - Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://educ-umass.atlassian.net/wiki","kbLinkDomainURLs":["https://educ-umass.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}